Contact Us
Open Hours

*11:30-12:30 Lunch

Mon - Fri:
7.00 am - 4.00 pm
Saturday:
Closed
Sunday:
Closed
steven shackleford
steven shackleford
5 out of 5 stars
in the last week
Very knowledgeable and transparent. Jack kept me updated every step and even offered real world solutions. This shop is excellent...
Read more
Aamil B
Aamil B
5 out of 5 stars
in the last week
Moved to VA and was looking for a reliable BMW specialist shop .. Had a timing chain issue and these...
Read more
Eric L
Eric L
5 out of 5 stars
4 weeks ago
The Shop is THE place to take your German car. I took my Audi A6 in for a state inspection...
Read more
SKLakhani
SKLakhani
5 out of 5 stars
a month ago
Grateful for this place. Second time here and not only flexible to get you in but incredible detail to attention....
Read more
Patrick Ufkes
Patrick Ufkes
5 out of 5 stars
a month ago
Got my e39 aligned after replacing some front end parts. They were quick and responsive, used the correct BMW recommended...
Read more

Reviews

What Our Customers Have to Say

Just in case you’re wondering what people have to say about the highly trained, cutting-edge auto mechanics at The Shop VA, you’ve landed on the right page. Take a minute to check out these reviews from clients in the Richmond, North Chesterfield, and Midlothian areas to see what they have to say about this top-performing auto repair facility. If you’re wondering where to take your high-performance vehicle in order to receive the best service under the hood and across the counter, after reading these reviews, you will wonder no more!
steven shackleford
steven shackleford
5 out of 5 stars
in the last week
Very knowledgeable and transparent. Jack kept me updated every step and even offered real world solutions. This shop is excellent for your German made vehicles and although expensive, really are worth the extra because their customer service goes the extra mile. They offer a service warranty for their work and even offered an Uber ride after dropping my car off one time. They really care about their customers and the services they provide. If and when I can’t figure out what’s wrong with my car or can’t fix it myself this is the only shop I trust for my Audi.
Aamil B
Aamil B
5 out of 5 stars
in the last week
Moved to VA and was looking for a reliable BMW specialist shop .. Had a timing chain issue and these guys got me in and out with all needs met, and more. Respectful, vehicle Pictures taken, fixed the problem, recommended necessary future fixes (didn’t even know what was going on with my car) .. Way better pricing than a dealership! Definitely will be coming back for more work
Eric L
Eric L
5 out of 5 stars
4 weeks ago
The Shop is THE place to take your German car. I took my Audi A6 in for a state inspection and was extremely pleased with the experience. Jack and the team provided detailed information on the status of my vehicle. They did not try to sell me a bunch of ads-on services , but did prepare me with items to watch on an ongoing basis. I will definitely be using them as my go-to shop for future repairs.
SKLakhani
SKLakhani
5 out of 5 stars
a month ago
Grateful for this place. Second time here and not only flexible to get you in but incredible detail to attention. Got my rear tires replaced and my goodness -the difference. I trust The Shop with my baby wholeheartedly and Jack’s customer service is also unparalleled. (They also don’t bamboozle you into getting other services done unless you absolutely need it)
Patrick Ufkes
Patrick Ufkes
5 out of 5 stars
a month ago
Got my e39 aligned after replacing some front end parts. They were quick and responsive, used the correct BMW recommended procedure with weights, something Firestone refused to even entertain. Reasonably priced. Got a state inspection at the same time and they provided me with a detailed report of identified issues as well as current and future maintenance items, including photos. I do most of my own work and they did not try to push any further work on my car. Better yet they were happy to discuss the repairs I have coming up- recommending parts and giving advise for specific jobs. Very knowledgeable shop, excellent for BMW enthusiasts.
Symone Chase
Symone Chase
5 out of 5 stars
a week ago
The Shop is one of the only establishments that I trust to be efficient and fairly priced. They do a great job at communicating and the comprehensive inspection is incredibly informative. Thank you all that you do.
Scott Grigsby
Scott Grigsby
5 out of 5 stars
3 weeks ago
The Shop is by far the greatest BMW shop around. They are very efficient & want to keep your car running top quality fir many many miles. They take care of your vehicle as if it were their own. Pricing is very fair on all services that they have completed in my BMW Z4.
Gus Cheatham
Gus Cheatham
5 out of 5 stars
a month ago
As always, top notch service and communication. Had my older BMW Z4 in for a preventative maintenance rod bearing replacement job. Price was very competitive, and work was completed quickly. It’s the only place I’ll take my car. James, Jack and Mike absolutely know their stuff!
Chris Turpin
Chris Turpin
5 out of 5 stars
a year ago
Kelly and his team are the best in the region. Professional and quality work every time...all work is backed by their own guarantee! I never hesitate recommending The Shop! Kudos!
Chandler
Chandler
5 out of 5 stars
a year ago
They have a very interesting way of doing inspection reports that I have never seen at a shop. A detailed report (with pictures!!) was sent directly to my phone so I could look at it at any time. Very good value as well. Keep up the good work!
Leave A Review

Schedule Your Appointment