Contact Us
Open Hours

*11:30-12:30 Lunch

Mon - Fri:
7.00 am - 4.00 pm
Saturday:
Closed
Sunday:
Closed
Dan Kohler
Dan Kohler
5 out of 5 stars
3 months ago
First time there and the first time I took my BMW for service to a place that wasn't a dealer....
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justin robbins
justin robbins
5 out of 5 stars
6 months ago
This is THE place to take your BMW/MB. Super knowledgeable staff and great people to boot! They sent actual pictures...
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J. L.
J. L.
5 out of 5 stars
a month ago
My first time here and I will definitely make this business my permanent shop for my Mercedes. They are very...
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Tyre Smith
Tyre Smith
5 out of 5 stars
a month ago
Awesome experience working with the team. They truly know their BMWs and easy to work with. Would definitely recommend and...
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Benjamin Venning
Benjamin Venning
5 out of 5 stars
2 months ago
The best BMW service experience I have ever had, period. My 650i engine was in bad shape after being damaged...
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Mercedes-Benz Service & Repair done right.
Courtesy Pick up and Drop off.

Convenience

Beyond courtesy loaner vehicles, The Shop offers a pickup & drop-off service throughout Richmond. We’ll pick up your Mercedes-Benz at your office or home and return it when the job is done.

Our Warranty

We offer a 4-year/48,000-mile warranty on all parts and labor. You’ll take comfort in knowing that we stand behind our work.

Skilled Technicians

Why take chances with your Mercedes-Benz? Our factory-trained, Certified-Master Technicians use the best tools in the industry to keep your Mercedes-Benz in excellent shape.

Need Service?

At the end of your Mercedes-Benz Factory Warranty, you might be left asking yourself, “What now?” The Shop is here to keep your Mercedes-Benz running at peak performance. Our services include:

  • Factory-Recommended Service
  • Pre-Purchase Inspection
  • Diagnostic Service
  • General & Advanced Mercedes-Benz Repair
  • And much, much more.
Saratov, Russia - August 24, 2014: Mercedes-Benz C63 AMG car drive on road at sunset
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End-to-End Transparency

From the moment you arrive at The Shop, we make it our mission to keep you informed. Our Digital Diagnostic Report gives you a comprehensive profile of your Mercedes-Benz’s performance. Proper preventative maintenance through The Shop will protect your investment and keep your Mercedes-Benz in excellent condition for years to come.

Client Experience

At The Shop, our clients’ experience is our #1 priority. When you bring your Mercedes-Benz to The Shop, here are three things you can always expect:

  1. Only a Master-Level Technician will service your Mercedes-Benz.
  2. We stand behind our work 100%.
  3. We won’t sell you something you don’t need.

Have questions about our service? Give us a call today!

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We Can Help

Schedule an Appointment Below