What To Expect

When you need service on a luxury German vehicle, you should expect expert attention to detail and outstanding workmanship. Our team at The Shop VA takes pride in providing excellence in all we do. Reading this, you may think, “but isn’t that what everyone says”? Of course. But let’s talk about what is it that actually makes The Shop VA different from the dealership or other auto shops.

#1 – Car Enthusiasts, Badass Technicians

Yes, our Master Technicians genuinely enjoy getting under the hood of various vehicles day in and day out. And that’s because it’s not just a job, but a passion. Most of our technicians have at least one personal project they work on at home, and a few even participate in amatuer racing. When we say we’re into cars. . .we’re into cars.

#2 – Ditch the dealership

We pride ourselves on being an independent, honest, and transparent shop. Not only does this show in the services we provide (like our Warranty Consultation, which can help you get all those parts fixed for free by the dealership before your warranty lapses), but it shows in the relationships we foster with clients. Do yourself a favor, and bring your BMW, Mercedes-Benz, Porsche, Audi, or MINI to the Certified Master Technicians at The Shop VA.

#3 – Trust is Earned

The great Canadian rock-band Rush once said, “show me, don’t tell me.” We can tell you all the great things about us, but the truth is you have to see what we’re about first hand. That’s why we send our clients complete diagnostic reports, with pictures and helpful comments, straight to your phone before doing any work. Our team wants to show you exactly what we’re seeing when we inspect your vehicle, and to help you feel confident in our recommendations and abilities. We’re not here to nickel and dime you, or pressure you into repairs you don’t need.

#4 – We’re Big Dog People

The video speaks for itself! Maybe you’ll even get to see one of the crew’s dogs when you stop by.

We’re German vehicle enthusiasts, and that means we know the importance of getting your vehicle serviced by someone who knows what they’re doing. Our techs will diagnose exactly what’s wrong with your vehicle, and we know how to fix it. So move on from the dealership and come see us instead—you won’t be disappointed. Reach out today to see first-hand how passionate we are about giving our clients the best possible service.