Very knowledgeable and transparent. Jack kept me updated every step and even offered real world solutions. This shop is excellent...
Very knowledgeable and transparent. Jack kept me updated every step and even offered real world solutions. This shop is excellent for your German made vehicles and although expensive, really are worth the extra because their customer service goes the extra mile. They offer a service warranty for their work and even offered an Uber ride after dropping my car off one time. They really care about their customers and the services they provide. If and when I can’t figure out what’s wrong with my car or can’t fix it myself this is the only shop I trust for my Audi.
Moved to VA and was looking for a reliable BMW specialist shop .. Had a timing chain issue and these...
Moved to VA and was looking for a reliable BMW specialist shop .. Had a timing chain issue and these guys got me in and out with all needs met, and more. Respectful, vehicle Pictures taken, fixed the problem, recommended necessary future fixes (didn’t even know what was going on with my car) .. Way better pricing than a dealership! Definitely will be coming back for more work
The Shop is THE place to take your German car. I took my Audi A6 in for a state inspection...
The Shop is THE place to take your German car. I took my Audi A6 in for a state inspection and was extremely pleased with the experience. Jack and the team provided detailed information on the status of my vehicle. They did not try to sell me a bunch of ads-on services , but did prepare me with items to watch on an ongoing basis. I will definitely be using them as my go-to shop for future repairs.
Grateful for this place. Second time here and not only flexible to get you in but incredible detail to attention....
Grateful for this place. Second time here and not only flexible to get you in but incredible detail to attention. Got my rear tires replaced and my goodness -the difference. I trust The Shop with my baby wholeheartedly and Jack’s customer service is also unparalleled. (They also don’t bamboozle you into getting other services done unless you absolutely need it)
Got my e39 aligned after replacing some front end parts. They were quick and responsive, used the correct BMW recommended...
Got my e39 aligned after replacing some front end parts. They were quick and responsive, used the correct BMW recommended procedure with weights, something Firestone refused to even entertain. Reasonably priced. Got a state inspection at the same time and they provided me with a detailed report of identified issues as well as current and future maintenance items, including photos. I do most of my own work and they did not try to push any further work on my car. Better yet they were happy to discuss the repairs I have coming up- recommending parts and giving advise for specific jobs. Very knowledgeable shop, excellent for BMW enthusiasts.
