Richmond Auto Repair
SUPERIOR CUSTOMER SERVICE BMW / Mini Cooper / Mercedes-Benz specialists

Loaner cars Available

Courtesy Shuttle Available

Towing Service Available

36 Months/36K Miles Warranty

OUR
TESTIMONIALS

“Kelly and team...major kudos to awesome quality workmanship and customer experience, all the way down to The Shop goody bag and car detail- nice touch! Great bimmer experience...highly recommended!”
Chris Turpin
5
“Very professional service; felt instantly I could trust they would take care of car and they did that. I had the same problem for over a year going back in forth to different BMW services and never getting the issue fixed. The most obvious thing needed to be corrected and if this was done initially from other service shops I would have saved at least $5K!!!! Thank you!”
Monique Marie Layne
5
“The guys did great work! Took care of me and my car...treated us like long time friends...Finally someone that cares about my car as much as I do! I will be using TheShop exclusively for all future services.”
Ryan Stan
5
New (to me) car with a few (!) issues, and wouldn't take it anywhere else. Top notch work, with great people who are willing to take the time to explain/ show/ prioritize the work needed. Reasonable prices, but work they warranty and stand behind. AND they won't try to push you to do work that doesn't need to be done. (Ladies, I'm sure you're familiar with places who do this!) Cannot say enough good things- if you have a BMW, Mini, or Mercedes, this is the place to go!
Woodfin Bennett Cindy
5
The Shop is a great euro auto mechanic shop for anyone looking to service their BMW'S. Kellys and his staff are very helpful, professional, and their pricing are by far the best and honest in the Richmond area.
John Gerena
5
The team at "The Shop" have treated us very well since moving to Virginia from Iowa. It is comforting to know that the pros at The Shop take the time and make the effort to discover what the issue is and fix it right the first time. When the BMW needs attention we will always take it to The Shop. Susan Long and Thomas Neuhaus
Tom Neuhaus
5

the shop

When it comes to BMW, MINI, and Mercedes-Benz auto repair, The Shop VA is your single-source automotive solution in Richmond, North Chesterfield, and Midlothian. Our factory-trained and Certified Master auto mechanics are auto technicians and experts at everything BMW, MINI, and Mercedes-Benz, and keep reading to see why.

At the Shop VA, we specialize only in BMW, MINI, and Mercedes-Benz auto repair. That means you get top-quality, factory-level auto repair and service performed by auto mechanics who work solely on your vehicle’s make and model. We’d rather be experts on BMW, MINI, and Mercedes-Benz, than mediocre on every other type of vehicle.

We’re not like many dealerships around Richmond, North Chesterfield, and Midlothian that work to get you out of warranty so they can sell you another car. Everyone at The Shop VA wants you to get the most from the vehicle you have -- at least 200,000 miles. That’s why we strongly recommend regular maintenance. We know that timely, ongoing maintenance can prevent costly breakdowns and prolong the life of your car. So, after inspecting your vehicle, we’ll work with you to create a sound maintenance plan based upon your specific circumstances.

At The Shop VA, our goal is to build long-term relationships based on honesty, integrity, and trust. With that in mind, we complete every repair promptly using high-quality factory-level parts and back our work with a three-year/36,000-mile warranty on parts and labor. We also make it our business to do more than fixing your immediate problem, as our highly-skilled auto mechanics perform complementary safety inspections on every vehicle that comes in our shop.

To make your experience as pain-free as possible, we provide shuttle service and loaner vehicles. We also offer towing services but after our exceptional auto mechanics take care of your car; we don’t think you will need them.

Outstanding BMW, MINI, and Mercedes-Benz auto repair and fantastic customer service -- that’s what you’ll find at The Shop VA. But don’t take our word for it. Here’s a recent review from one of our many satisfied customers:

“I've got an older 5 series that my wife drives, and she had been complaining about a transmission light and some grinding in the rear end for a while. Finally I decided to get it looked at. I found The Shop because of their signage on Midlothian turnpike. They were able to get my car in the next day and quickly diagnosed the issue for me. I spoke with Kelly, who broke down the costs and explained them very clearly. I felt comfortable with them working on my car and didn't feel like I was being taken advantage of. By the end of the day, the car was ready! No issues, and they even cleaned it up for me. I am very pleased with the customer service and work they did. I will definitely bring my wife’s car back and any other BMW we buy down the road. A+ Guys.” -- William N.

Call The Shop VA if you have questions regarding your BMW, Mini Cooper or Mercedes-Benz or schedule an appointment online. You’ll find us at 8300-A Midlothian Tnpk.,in Richmond, VA 23235, near North Chesterfield and Midlothian. We look forward to taking care of you, your BMW, MINI, or Mercedes-Benz and all your auto repair needs.

bosch card

We Accept
Bosch Credit Cards

We provide routine and mileage based services for BMW, MINI, and Mercedes-Benz as recommended by the manufacturer. We also excel in…

Diagnostics - Programming - Engine Repair
Transmission Repair - Brakes - A/C and Heating Systems
Suspension - Electrical Systems - Tires - Entertainment and body modules

Make an Appointment Online

 
8300-A Midlothian Tnpk. Richmond, VA 23235 (804) 840-3055